We offer flexible pricing options to suit your needs:

Point-to-Point Transfers: If you need straightforward pickup and drop-off services at specific times and locations, we can provide a quote based on your exact itinerary.

Hourly Vehicle Hire: Alternatively, we offer vehicle hire on an hourly basis with a dedicated driver. This option is ideal if you require the vehicle for an extended period or have multiple stops throughout the day.
Pricing depends on several factors including passenger numbers, date, season, pickup and drop-off locations, and timing preferences. The more details you provide about your requirements, the more accurately we can quote and ensure you receive the most cost-effective solution for your needs.

Please contact us at 09 372 0099 or via email to discuss your specific requirements and receive a detailed quote.

The short answer is "no." Due to recent changes in NZ driving laws and valuable feedback from our clients, we've determined that the best way to meet your needs is by directly calling Waiheke Executive Transport's main landline at +64 9 372 0099. By doing so, you can speak with the individuals who have the authority and responsibility to make scheduling changes.

Our operations and reservations managers are the on-the-ground experts with full access to scheduling information, allowing them to quickly assess your situation. They can devise the best solution and instruct the appropriate personnel assigned to your job.

The number +64 9 372 0099 is available 24 hours a day, 7 days a week, and accepts all calls, including those from international roaming mobile phones. This ensures that your emergency requests will be promptly addressed and followed up by our operations supervisors.

Upon your arrival at either Matiatia Ferry Terminal or Kennedy Point Ferry Terminal, a Waiheke Executive Transport driver will be waiting outside with a signboard displaying your name. If needed, our driver will be in direct contact with you. You can start your island adventure immediately with ease and comfort.

If you have specifically booked the waiting period in between transfers your driver will wait discreetly and will be available to you. However, if your booking is on the basis of “drop off and return” the driver might not remain on site between transfers.

We work to your instruction for pickups and drop off locations. Provided there is safe, reasonable and legal access our coaches can meet groups anywhere that is required.

No, we only provide vehicle hire with our own dedicated drivers. All our coaches and vehicles are operated exclusively by our trained, professional driver team.

No, we do not allow the consumption of alcohol onboard our vehicles.

Our team is committed to ensuring you enjoy your trip. However, the driver is responsible for maintaining passenger control and ensuring your safety, so we support any driver's decision to stop the consumption of alcohol if they deem it necessary. We also reserve the right to charge $300 minimum (up to $1000 maximum) for a cleaning service if soiling, damage or spillage occurs.

Yes, our drivers have the authority to refuse passengers or terminate a journey if they have reasonable grounds to believe:

• Their safety would be threatened or endangered.
• A passenger is under the influence of alcohol or drugs.
• A passenger is in a filthy condition that would affect the vehicle or other passengers.
• A passenger is being noisy, violent, or disturbing the peace.
• The number of passengers exceeds the vehicle's legal capacity as stated on the loading certificate.

The driver may terminate the journey at any time for any of these reasons. This policy ensures the safety and comfort of all passengers and our driver team.

If you believe you've left an item in one of our vehicles, please contact us at 09 372 0099 with the following details: your pickup address, pickup time and date, and drop-off location. This information helps us locate your belongings quickly.

Lost items must be collected from our office. Alternatively, you can arrange courier delivery through Waiheke Courier at your own expense.

Please note that unclaimed lost property will be donated to a local charity shop after 90 days.

Getting to Waiheke

We strive to accommodate all guests. Some of our vehicles are wheelchair accessible, but we recommend contacting us ahead of time to ensure the best experience.